It’s All About People Personalisation Programme Showcase Event 2025

An event report by Kirsteen Redmile, Lead for Personalisation, It’s All About People Personalisation Programme

On 8 May, VE Day’s 80th Anniversary, we marked the occasion with the release of our latest It’s All About People Podcast, ‘Pull up a sandbag’.

In this episode, we had an insightful conversation with two county veterans about the lifelong journey of military service—exploring both the challenges and opportunities it brings. They shared the profound impact it can have, not only on individuals but also on their families and wider support networks.

Why mention this now? Because as well as commemorating VE Day, the It’s All About People Personalisation Programme Team was also proudly showcasing the great work we've led or been connected to over the past year, during a special session with our Board and specially-invited guests.

As usual, there was far more to share than time allowed. We shot past our allotted three hours but for all the right reasons.

The energy in the room and the breadth of stories reminded us just how far we've all come as an Integrated Care System here in Lincolnshire.

One of the standout moments came from John Day, an expert by experience, who reflected on his involvement in developing Our Shared Agreement and its Five Foundations. He spoke about how it changed his perspective on health and care, and helped him understand why building better relationships needs to sit at the heart of everything we do.

I couldn’t agree more.

We also revisited the powerful ripples set in motion since launching Our Shared Agreement at last year’s It’s All About People Personalisation Conference and Expo, anevent that brought together over 300 champions of person-centred care from across Lincolnshire.

We heard about fantastic work at Lincolnshire County Council Adult Care, where strengths-based approaches and technology-enabled care are now woven into every assessment process.

Another standout moment was a powerful video from St Barnabas Hospice, sharing Max and Karen’s story. It beautifully illustrated how truly listening, and understanding what mattered most to them as a couple, played a vital role in Max’s recovery following his transplant.

This amazing showcase event, hosted at the St Barnabas Wellbeing Centre in Lincoln, was packed with insight and inspiration—far too much to include here. But you can catch up via the PowerPoint presentation prepared for the session.

We closed the event by reflecting on the importance of being able to demonstrate impact and outcomes, and how hard this is to do when our world is all about people, not widgets or car parts on a factory line.

This is why we’re excited to be leading a new project with colleagues across Lincolnshire’s health and care system, focused on using people’s stories to demonstrate both qualitative and quantitative impact.

If you’d like to learn more about this work—or any of our projects, resources, tools, or learning and development opportunities—please don’t hesitate to get in touch at lhnt.itsallaboutpeople@nhs.net ​