Welcome to our Learning & Development Hub
Personalised care is not a “nice-to-have”, but a core requirement for high-quality, sustainable care.
Our learning and development programme supports you to significantly build your understanding, confidence, and readiness to apply personalised and strength-based practice with the people you work alongside, and those you support.
Whatever your role, stage of development, or experience, we offer a growing range of courses, workshops, study days, events, podcasts, and videos.
Our programme is all about connecting, sharing, and learning with other health and care professionals, so explore the links below or search our event calendar to see what's coming up and how you can start to connect and build your skills and confidence.
Feedback from colleagues about our training:
"It was interesting to learn when asking people their preferences and wishes to make sure they are aware of what options are available instead of assuming they know."
"Training supported me to help my patients develop the skills to make decisions about their own care."
"This course is one of the most transformative courses I have been on. I always intend to be compassionate, collaborative, supportive. This course (1 day!) taught me a few key techniques for arranging conversations which genuinely help plan and say things differently so that language and intention align for better outcomes. I'd strongly advocate for funding continuation. The training was excellent."
"I use the training provided by It's All About People, such as Motivational Interviewing and Shared Decision Making, to help improve my working relationship with clients to help them achieve more successful outcomes."
"The Motivational Interviewing training & techniques have positively impacted how I interact with patients & I have amended how I approach people."
"I really appreciated the opportunity to explore motivational interviewing in more depth today. It’s given me a fresh perspective on how I communicate with customers and colleagues. I now see how small shifts - like asking open-ended questions or reflecting back what someone says - can make a big difference in building rapport and encouraging positive change."
Get in touch to discuss training needs/opportunities
If you'd prefer to talk to us about your specific training requirements, don't hesitate to contact Alison, our Workforce Development Lead at lhnt.itsallaboutpeople@nhs.net
Upcoming Events
Feb 25
Feb 25, 2026, 9:00 AM – 4:00 PM
1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.
To book your place, Click here to register. Please note, the places are limited.
Feb 27
Feb 27, 2026, 9:30 AM – 12:30 PM
Shared Decision Making (SDM) is an essential component of personalised care, which supports people and carers to feel more confident in having informed and meaningful conversations with health and care professionals about the treatment, care and support that is right for them at that time.
Come and join our local trainers in an interactive session which will support staff to feel more confident in having Shared Decision Making conversations.
Feb 27
Feb 27, 2026, 1:30 PM – 4:30 PM
Having ‘What matters to you’ conversations and getting personalised care
and support planning right is essential for people to gain more choice and
control over their life and the support they are receiving.
The Personalised Care and Support Planning module is targeted at staff who want
to improve their awareness of the subject and/or develop and update care and
support plans with people.
Come and join our local trainers in an interactive session
Mar 11
Mar 11, 2026, 12:00 PM – 1:00 PM
What if we designed services like we design apps — intuitive, responsive, and built around the user?
This session explores how digital tools can enhance personalisation… or quietly erode it. We’ll look at the future of care through the lens of innovation, asking how we prepare for big challenges like an ageing population and workforce pressures without losing sight of what matters most: the person.
Expect bold ideas, a few tech-induced existential questions, and maybe a system crash or two (metaphorically speaking).
Mar 25
Mar 25, 2026, 9:30 AM – 12:30 PM
Shared Decision Making (SDM) is an essential component of personalised care, which supports people and carers to feel more confident in having informed and meaningful conversations with health and care professionals about the treatment, care and support that is right for them at that time.
Come and join our local trainers in an interactive session which will support staff to feel more confident in having Shared Decision Making conversations.
Mar 25
Mar 25, 2026, 1:30 PM – 4:30 PM
Having ‘What matters to you’ conversations and getting personalised care
and support planning right is essential for people to gain more choice and
control over their life and the support they are receiving.
The Personalised Care and Support Planning module is targeted at staff who want
to improve their awareness of the subject and/or develop and update care and
support plans with people.
Come and join our local trainers in an interactive session
