Measuring what matters

We are working to redefine ‘productivity’, with a focus on outcomes, not just outputs

• What difference are services and interventions making to people? 
• What impact is that having on the health and care system?
• How do we know whether our actions and interventions are effective? 

The personalisation team is developing innovative ways to gather and use intelligence to help health and social care providers answer these questions.

We are leading partnership projects that are examining what it means for services and activities to be truly cost-effective:

• Return on Investment (ROI) and Social Value
• Learning from lived experience - Thematic analysis from People’s Stories and Community Reporting stories
• Multi-agency collaboration - Grantham Aches and Pains Hub

Sharing examples and evidence

We are also promoting and sharing examples from across Lincolnshire that evidence the value of a personalised and strengths-based approach as a preventative and proactive strategy that works for people as well as helping address the issue of overwhelmed services. 

Person-centred approaches have value not just on quality of life for the person and their family, but for the long-term sustainability of the health and social care system as a whole.

• High Intensity Use pilot project
• Technology Enabled Care 
• Roles that support people to address the wider determinants of health such as social prescribing link workers, care co-ordinators and health coaches, community connectors.