Get Involved
There are a range of ways in which you can get involved and play your part.
In this section
"What Matters To You" campaign
Asking “what matters to you?“ can make a real difference to health and care.
Asking “What matters to you?” is about listening and hopefully understanding what matters to a patient within the larger context of their life. When patients are engaged with their health care decisions, it can greatly improve their outcomes.
Visit www.whatmatterstoyou.scot to find out how you can get involved in this valuable campaign.
Case Studies
We have produced a series of videos of people talking about the value of having a "what matters to you" conversation.
Listen to what mattered to Louise from Skegness when her husband was diagnosed with cancer.
Mary from St Barnabas tells us why she believes passionately in asking people what matters to them.
Liz Reader, Practice Care Co-ordinator, tells us why she asks people she supports what matters to them.
Listen to what mattered to Cath Koutna from Lincoln when she had chemotherapy for breast cancer.
Hear how being supported by the NHS mattered to John.
Upcoming Events
Co-producing services together
Co-production brings together people who deliver services, with people who use their services to make things better for all.
For those working in health, care and the voluntary sector, co-production may be a new way of working, but people with lived-experience, bring a unique perspective to any piece of work. Care to join us?
The value of a co-production approach has been explored in a range of settings from social care, health and the voluntary sector and evidence suggests that it is an excellent approach to creating positive outcomes for people through more person-centred design and delivery of services.
In recent years, Lincolnshire has invested in developing co-production groups, sharing learning and valuing the impact of co-produced work as part of embedding personalised approaches to health and care.
Co-production aims to support people with lived-experience to have the skills, knowledge and confidence to work with those from within the system as equal partners.
Whilst recognising that you can’t co-produce everything, by identifying areas of mutual importance people, can work together to improve services for all.
By bringing the relevant parties round the table at the earliest stage, a real difference can be made.
To embed co-production across the county we need to:
- Truly embrace the value of people with lived-experience and the difference they can make.
- Build co-production in from the start and not as an after-thought.
- Know the difference between co-production, co-design and other forms of engagement.
- Be patient – it is not a quick win and is not always easy, but it is a valuable part of getting things right.
- Be brave – it will feel uncomfortable.
In the video below Vicky Thompson, Chief Executive - Every-One, talks more about the importance of good co-production to health and social care organisations and the added value it can bring.
Work to date
There are already a range of co-production groups working in Lincolnshire which include:
Lincolnshire Strategic Co-production Network
Supporting the personalisation agenda in Lincolnshire across health and social care.
Lincolnshire Macmillan Cancer Co-production Group
Supporting the living with cancer programme.
Social Prescribing Co-production Group
Supporting the development of new technology such as Vitrucare for social prescribing.
Lincolnshire Mental Health Co-production Group
Supporting the Lincolnshire Community Mental Health Transformation Programme.
Atrium Co-production
Supporting the development of the Atrium portal for health and social care.
Lincolnshire Palliative / End of Life Co-production – under development.
How you can use co-production?
Working with a co-production group on the right things, at the right time, will add quality to your project. It will challenge your thinking and practices in a positive way and identify new ways of working.
Think about your own barriers to co-production
Are you under tight deadlines? Don’t want to lose control of your work? Worried about confidentiality?
How co-production has helped other professionals
“It helped to challenge professionals thinking and ensure recommendations and future direction was based on what matters to people with personal experience”
“Embrace it as working together is so rewarding, bringing a different perspective and as a professional you may feel it takes longer but the outcome is worth it.”
"Co-production is so much more than patient and public involvement! It offers individuals and groups a chance to inform, collaborate and truly be a part of projects/research/services from the beginning to the end.”
"It's truly made me realise that, as services, we need to constantly be stepping back and looking at whatever we do through the lens of our service users. But, beyond that, if we're not engaging our 'patient experts' then we're leaving ourselves blind to perspectives that are so critical to how we create and improve services.”
Useful links
Citizens' panel
The Citizens' Panel is a great way to help shape the future of local NHS services, and we are encouraging current and former patients, NHS staff and the wider community to get involved.
What is a Citizen Panel?
A Citizens’ Panel is a sample of residents who have volunteered to take part in regular research and questionnaires.
In Lincolnshire, the Citizen Panel is an exciting development for the NHS that will help us gather feedback from a sample of our population and give local residents the opportunity to share their opinions and views on health and care services within the county. The information we receive will help to ensure that services are designed and delivered to take into account what matters most to our residents.
In our first year, we are striving to have over 1,000 panel members.
Purpose
The Citizen Panel has been set up for people in Lincolnshire, to gather public views and opinions on a wide variety of health topics, allowing members of the public to get involved in shaping the future of local healthcare services.Our panel aims to be representative of the population and is complementary to our existing engagement activities. It will allow us to carry out targeted engagement with local residents to help understand the healthcare needs of people in more detail. This will help us to identify what health inequalities currently exist in our communities and design new ways of working to overcome these. Additionally, the panel can be used to quickly recruit participants for focus groups or in-depth interviews.
How does the Citizen Panel work?
Panel members will be expected to be involved in the panel for at least 12 months and take part in four to six short surveys per year covering various topics. The majority of activity will be through online surveys and questionnaires that you can complete on your mobile or laptop at a time that suits you.
How do I sign up?
Signing up is simple! Sign up in seconds by completing our registration form.
Survey Report
A survey was carried out between 11 January to 1 February 2021 to understand what was important to people in their everyday lives and the communities they thrive in.
It gathered views on people’s relationships with health and care professionals and if people felt they have choice and control over the way their care is planned and delivered. We wanted to find out 'what matters' to them.
Evidence shows that people will have better experiences and improved health and wellbeing if they can actively shape their care and support.
Full analysis has been undertaken across all geographical areas and demographics – any differences have been identified after some of the questions. Due to the profiling of respondents, females are understandably the most affected in some areas.
Stories from you
Have you got any stories of where you or your team work in a person centred way. What difference did it make? Maybe you have recently started asking the people you support what matter’s to them. What difference did that make to you and them? Has it changed you service?
Please email your stories to emma.townend@nhs.net
