Personalised care is not a “nice-to-have”, but a core requirement for high-quality, sustainable care.
Our learning and development programme supports you to significantly build your understanding, confidence, and readiness to apply personalised and strength-based practice with the people you work alongside, and those you support.
Whatever your role, stage of development, or experience, we offer a growing range of courses, workshops, study days, events, podcasts, and videos.
Our programme is all about connecting, sharing, and learning with other health and care professionals, so explore the links below or search our event calendar to see what's coming up and how you can start to connect and build your skills and confidence.
"It was interesting to learn when asking people their preferences and wishes to make sure they are aware of what options are available instead of assuming they know."
"Training supported me to help my patients develop the skills to make decisions about their own care."
"This course is one of the most transformative courses I have been on. I always intend to be compassionate, collaborative, supportive. This course (1 day!) taught me a few key techniques for arranging conversations which genuinely help plan and say things differently so that language and intention align for better outcomes. I'd strongly advocate for funding continuation. The training was excellent."
"I use the training provided by It's All About People, such as Motivational Interviewing and Shared Decision Making, to help improve my working relationship with clients to help them achieve more successful outcomes."
"The Motivational Interviewing training & techniques have positively impacted how I interact with patients & I have amended how I approach people."
"I really appreciated the opportunity to explore motivational interviewing in more depth today. It’s given me a fresh perspective on how I communicate with customers and colleagues. I now see how small shifts - like asking open-ended questions or reflecting back what someone says - can make a big difference in building rapport and encouraging positive change."
If you'd prefer to talk to us about your specific training requirements, don't hesitate to contact Alison, our Workforce Development Lead at lhnt.itsallaboutpeople@nhs.net
Apr 21
Apr 21, 2026, 12:00 PM – 1:00 PM
Caring work doesn’t end when you clock off.
This reflective session focuses on the 'emotional labour' of health, care and voluntary sector roles – the unseen work of holding stories, containing distress, managing your own reactions and still showing up human.
We’ll explore:
* What emotional labour actually is (and why it’s so exhausting)
* The myth of “just being professional”
* Healthy boundaries vs emotional shutdown
* How to carry stories with care – without carrying them alone
For people who love their work, but are quietly getting weighed down.
May 21
May 21, 2026, 12:00 PM – 1:00 PM
How do we doing the right thing even when the 'system' won’t let you.
Moral distress, moral injury & everyday ethical tension
What happens when you 'know' what good care looks like, but policies, time, targets or resources make it impossible?
This session explores 'moral distress – that quiet, cumulative erosion professionals feel when they are repeatedly prevented from acting in line with their values. We’ll look at how this shows up in health, care and the voluntary sector, how it differs from burnout, and what helps people stay ethically intact without carrying the whole system on their shoulders.
We’ll explore:
* The difference between stress, burnout and moral injury
* How “just following process” can slowly damage professional identity
* Practical ways to name, share and ease moral distress
* What leaders, teams and organisations can do (and what they can’t)
For anyone who’s gone home thinking: “That wasn’t good enough – and it wasn’t my fault… but it still hurts.”
Jun 17
Jun 17, 2026, 12:00 PM – 1:00 PM
Co‑production, power and the uncomfortable middle!
We talk a lot about co‑production – but how often do we 'really' examine who holds the power?
This session takes a gentle but honest look at 'participation, voice and influence'. We’ll explore when co‑production is genuinely shared, when it slips into consultation theatre, and how professionals can stay open without feeling threatened, defensive or tokenistic.
We’ll explore:
* The difference between listening, involving and sharing power
* Why co‑production can feel risky, messy or uncomfortable
* How lived experience challenges professional certainty
* What “good enough” co‑production looks like in real-world constraints
Ideal for people who believe in co‑production – and want to do it with integrity, not just good intentions.