Welcome to our Learning & Development Hub

Personalised Care Week is Coming

 21st - 25th September

The IAAP team is busy planning a fantastic week of activities to celebrate and showcase the incredible personalised care work taking place across Lincolnshire.

In the meantime, we'd love you to register for a special event during the week:

Personalisation Huddle: It's All About People Champions

• Friday 25th September
• 09:30 - 11:00

Are you curious about the It's All About People Champions programme? Want to find out what it's all about and hear directly from IAAP Champions about their experiences?

Join us for an informal and inspiring conversation where Champions will share what the accolade means to them, how they've embedded personalised and strengths-based approaches within their teams and organisations, and the difference it's making for the people they support.

Whether you're already championing personalised care or just beginning your journey, this is a great opportunity to:

• Connect with colleagues from across health and social care
• Share examples of great, personalised practice
• Learn from others' experiences
• Discover how to become part of the growing People Champions community

You may already be working in a personalised and strengths-based way without even realising it.

Come along, celebrate what's working well, share your successes, and officially join the gang.

We look forward to seeing you there.

Click here to register

Having ‘What matters to you’ conversations and getting personalised care
and support planning right is essential for people to gain more choice and
control over their life and the support they are receiving.
The Personalised Care and Support Planning module is targeted at staff who want
to improve their awareness of the subject and/or develop and update care and
support plans with people.

Come and join our local trainers in the 1st of our in-person training session. Please note this session takes place in Chestnut Room at Beech house and NOT ONLINE. 

Click here to register

Shared Decision Making (SDM) is an essential component of personalised care, which supports people and carers to feel more confident in having informed and meaningful conversations with health and care professionals about the treatment, care and support that is right for them at that time.

Come and join our local trainers in the 1st of our in-person training session. Please note this session takes place in Chestnut Room at Beech house and NOT ONLINE. 

Click here to register

1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.

To book your place, please click on the following link : Click here to register. 

Community Reporter training – two-day course, in person

• 15^th October and 24^th November in Sleaford. 

Community Reporting is a storytelling method that is rooted in lived experience, developed by national charity People’s Voice Media.

It supports people to use digital technologies to tell their own stories, in their own ways, with a view to influencing positive social change.

The two-day Community Reporter course is a practical and interactive set of workshops focused on story gathering.

It will include:

• An introduction to the ethos and principles of Community Reporting
• Practical sessions to try out different ways to support people to share their stories via interviews, monologues or quotes; and using written, visual or audio media.
• Co-creating a Responsible Storytelling guide to underpin your approach, including consent, safety and wellbeing considerations
• Guidance on how to log in and use the Community Reporter website to upload and share stories
• Action planning and discussion to help you identify how to apply Community Reporting in your role or project

Places are limited to 16 so book early. 

Booking link: Community Reporter training bookings

More information about the project can be found here:

Community Reporting – capturing and valuing our shared stories

Lincolnshire Community Reporting stories gathered so far

Please do get in touch if you have any questions about the project or the training.

Hidden messages and the environments we create.

Every space tells a story. Before anyone says a word, our buildings, waiting rooms, signs and reception areas are already communicating.

This reflective session explores the messages our environments send about welcome, trust, dignity and belonging. Together, we'll consider what people see, feel and experience when they encounter our services, and how small changes can make a big difference.

We'll explore:

Why spaces are never neutral
What our environments communicate
How to create more welcoming, person-centred spaces

For anyone who wants to see their service through someone else's eyes.

Click here to register

• Are you passionate about using clear, inclusive, and human language?
• Do you want to ensure that your communications meet the needs of the people you are working with and supporting? 
• Do you want to learn how to empower yourself to change, so that more people can understand and use the health and care information you provide? 

Register Here 

Please note, spaces are limited, so reserve your spot today!

We revisit this topic as it proved so popular before.

Why people say no, and what we do next

We often assume that support is a good thing. But what happens when people don't want our help, don't attend appointments, ignore referrals or choose a different path?

This reflective session explores what sits behind resistance, reluctance and refusal. Together, we'll consider how fear, past experiences, timing, trust and power can influence people's willingness to engage, and what it means to truly work at someone's pace.

We'll explore:
Why people may push help away
The difference between offering help and imposing it
How trust, timing and relationships affect engagement
What person-centred support looks like when the answer is "no"

For anyone who has ever wondered: "Why won't they accept the help?

Click here to register

1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.

To book your place, please click on the following link from 9am on TUESDAY 4 AUGUST: Click here to register. 

When someone comes to us in crisis, we often focus all our attention on their needs. But what happens when the person trying to help is struggling too?

This reflective session explores the reality of providing care, support and compassion whilst carrying our own pressures, workloads and emotional demands. Together, we'll consider how workforce pressures affect relationships, decision-making and person-centred practice, and what it means to remain human when everyone is just coping.

We'll explore:
The idea of "two people in crisis"
How pressure changes the way we relate to others
The role of boundaries, connection and detachment
What helps us stay compassionate without becoming overwhelmed

For anyone who has ever thought: "I want to help, but I'm running on empty."

Click here to register

We all know things we should probably do differently. Eat healthier. Exercise more. Save money. Ask for help. Delegate. Take a break.

So why don't we?

This reflective session explores the reality of behaviour change. We'll consider why information alone rarely changes behaviour, what helps people move from intention to action, and how we support change without taking away ownership.

We'll explore:
Why people change (and why they don't)
The difference between motivation and readiness
How small steps often beat big plans
What person-centred behaviour change really looks like

For anyone who has ever thought: "They know what to do, so why aren't they doing it?"

Click here to register

1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.

To book your place, please click on the following link from 9am on TUESDAY 4 AUGUST: Click here to register. 

Different generations have grown up with very different messages about health, wellbeing, emotions and asking for help.

For some, resilience meant getting on with things. For others, openness and self-awareness are seen as strengths.

This reflective session explores how generational experiences shape attitudes to health, care, support and vulnerability. We'll consider what we may have gained, what we may have lost, and what different generations can learn from each other.

We'll explore:
How attitudes towards health and wellbeing have changed over time
The benefits and downsides of stoicism
Why some people struggle to ask for help
What different generations can teach each other

For anyone who has ever heard "I'm fine" but you know they weren't.

Click here to register

When someone needs help, our instinct is often to look for a service. But services are only one source of support.

This reflective session explores the Support Sequence and how we can start with the strengths, relationships, communities and resources already around a person before moving towards formal support. We'll consider what happens when we begin with "what matters" rather than "what service".

We'll explore:
Where support really comes from
The role of family, friends, community and personal strengths
When services help most effectively
How to avoid creating unnecessary dependence

For anyone who has ever asked: "What happens when the service ends?"

Click here to register