Our Operating Model

How It’s All About People delivers change

The It’s All About People operating model (CLICK ON THE DIAGRAM BELOW) is a practical framework that supports individuals, services, and organisations to embed personalised, strengths-based approaches, keeping people and what matters most to them at the centre of care and support.

Using the model

The model can be used to support organisational development, as a menu of support, or as a partnership approach where we work alongside teams and services to co-design and deliver change.

Our role

The It’s All About People team provides consultancy, facilitation, coaching and tools and resources to build confidence, capability and culture change. We help create the conditions for sustainable change across services, organisations, neighbourhoods and communities.

How the work areas support you

The six work areas outline how we can support you to lead and sustain improvement, offering a flexible and comprehensive approach to change.


It's All About People Operating Model 2026
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