Welcome to our Learning & Development Hub
Personalised care is not a “nice-to-have”, but a core requirement for high-quality, sustainable care.
Our learning and development programme supports you to significantly build your understanding, confidence, and readiness to apply personalised and strength-based practice with the people you work alongside, and those you support.
Whatever your role, stage of development, or experience, we offer a growing range of courses, workshops, study days, events, podcasts, and videos.
Our programme is all about connecting, sharing, and learning with other health and care professionals, so explore the links below or search our event calendar to see what's coming up and how you can start to connect and build your skills and confidence.
Feedback from colleagues about our training:
"It was interesting to learn when asking people their preferences and wishes to make sure they are aware of what options are available instead of assuming they know."
"Training supported me to help my patients develop the skills to make decisions about their own care."
"This course is one of the most transformative courses I have been on. I always intend to be compassionate, collaborative, supportive. This course (1 day!) taught me a few key techniques for arranging conversations which genuinely help plan and say things differently so that language and intention align for better outcomes. I'd strongly advocate for funding continuation. The training was excellent."
"I use the training provided by It's All About People, such as Motivational Interviewing and Shared Decision Making, to help improve my working relationship with clients to help them achieve more successful outcomes."
"The Motivational Interviewing training & techniques have positively impacted how I interact with patients & I have amended how I approach people."
"I really appreciated the opportunity to explore motivational interviewing in more depth today. It’s given me a fresh perspective on how I communicate with customers and colleagues. I now see how small shifts - like asking open-ended questions or reflecting back what someone says - can make a big difference in building rapport and encouraging positive change."
Get in touch to discuss training needs/opportunities
If you'd prefer to talk to us about your specific training requirements, don't hesitate to contact Alison, our Workforce Development Lead at lhnt.itsallaboutpeople@nhs.net
Upcoming Events
Aug 19
Aug 19, 2026, 12:00 PM – 1:00 PM
Language, labels and the stories we tell about people
Words shape reality – especially in health and care.
This session explores how language, labels and professional shorthand influence how people are seen, treated and understood. We’ll look at the unintended consequences of diagnostic, deficit‑based and system‑friendly language – and what happens when we consciously shift the narrative.
We’ll explore:
* How language subtly reinforces power and assumptions
* The difference between clinical accuracy and human truth
* When labels help – and when they trap
* Small language changes that make a big relational difference
For anyone who’s ever thought: “That report is accurate… but it doesn’t feel like the person I met.”
Click here to register
Sep 10
Sep 10, 2026, 9:30 AM – 4:30 PM
- Are you passionate about using clear, inclusive, and human language?
- Do you want to ensure that your communications meet the needs of the people you are working with and supporting?
- Do you want to learn how to empower yourself to change, so that more people can understand and use the health and care information you provide?
Please note, spaces are limited, so reserve your spot today!
Sep 16
Sep 16, 2026, 12:00 PM – 1:00 PM
|
For the people we don't see see… Who gets missed — and why? This session explores the people we don’t notice, don’t prioritise, or unintentionally overlook. We’ll reflect on how bias, time pressure, system design and familiarity shape who gets our attention, and who doesn’t. We’ll explore:
For anyone willing to ask: “Who didn’t I notice this week?” Click here to register |
Oct 14
Oct 14, 2026, 9:00 AM – 4:00 PM
1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.
To book your place, Click here to register. Please note, the places are limited.
Oct 15
Oct 15, 2026, 9:45 AM – 4:00 PM
Community Reporter training – two-day course, in person
- 15th October and 24th November in Sleaford.
Aim: To train participants as Community Reporters so that they can independently gather digital stories of their own and others’ lived experiences.
The course will cover:
- What is Community Reporting?
- Snapshot Stories, Dialogue Interviews and Personal Monologues
- Photography, audio and video recording
- Responsible Storytelling
- Using the Community Reporter website
- Making plans for your next steps as a Community Reporter
Due to room size places are limited to 10 per course, so book early if you can or forward on to people you think may be interested, as we will be publicising these courses more widely next week.
Booking link: Community Reporter training bookings
More information about the project can be found here:
Community Reporting – capturing and valuing our shared stories
Lincolnshire Community Reporting stories gathered so far
We are aware that both these courses are in Lincoln which may not be helpful for some of you. Please drop me a line if you would like to do the training but can’t get to Lincoln – and let me know whereabouts in the county you are based.
We would also love to hear from partners who might be up for hosting a course in return for a number of places for your community members, volunteers and/or staff.
Please do get in touch if you have any questions about the project or the training.
Nov 05
Nov 5, 2026, 9:30 AM – 4:30 PM
- Are you passionate about using clear, inclusive, and human language?
- Do you want to ensure that your communications meet the needs of the people you are working with and supporting?
- Do you want to learn how to empower yourself to change, so that more people can understand and use the health and care information you provide?
Please note, spaces are limited, so reserve your spot today!
Dec 03
Dec 3, 2026, 9:00 AM – 4:00 PM
1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.
To book your place, Click here to register. Please note, the places are limited.
Feb 23
Feb 23, 2027, 9:00 AM – 4:00 PM
1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.
To book your place, Click here to register. Please note, the places are limited.
