Care Coordinators work alongside GPs and other primary care professionals within Primary Care Networks (PCNs) to provide extra capacity, support and expertise to patients who are having clinical conversations. They ensure that their individual needs are addressed and that appropriate support is provided by creating a single personalised care plan. Care Coordinators will also take into account local priorities, health inequalities and population health management risk stratification.
Improving health through personalised care
Evidence shows that people will have better experiences and improved health and wellbeing if they can actively shape their own care and support. One of the main commitments in the Long Term Plan is that: “People will get more control over their own health and more personalised care when they need it”.
Care coordinators are one of several new roles that support this commitment. They do this by: