11th October 2023
PAM Stakeholder Meeting
Wednesday 4th October 2023 saw colleagues unite to discuss the patient activation measure (PAM) work that has been going on across the system. Colleagues from Insignia Health joined us to deliver the county report and share further insight into the Flourish system.
Ahead of the meeting we began to collate the CS-PAM. This is a series of questions for colleagues to complete in order to ascertain how ready they are to work in a PAM style way. Interestingly, this highlighted three areas of percieved lower importance across the workforce:
1. People bringing a list of questions to their visit.
2. People looking for trustworthy sources of information about their health and health choices, such as on the web, news stories, or books.
3. People understanding the different medical treatment options available for their chronic condition(s).
This is really interesting to the Personalisation team as it gives us an idea of the task ahead. We know that a truly person-centred approach requires a different relationship between the NHS / Social Care and the public so raising the profile of these three items is going to be key. You can try out the CS-PAM for yourself by completing this survey. Click here.
During the session, Naomi Cunningham-Dexter (Insignia) presented PAM data that had been captured through the Flourish system. This enabled us to see a cost benefit based upon the changes in PAM scores and levels in Lincolnshire. Although this was modelled using American data, it provided us with a small taster of the kind of reporting we can begin to pull alongside user figures and interactions. We look forward to seeing this re-modelled with the English equivalents later in the year but in the meantime, you can find a recording of the presentation below along with a downloadable version of the report and the slides in the blue box on this page.
We also heard from Stacey Glen (Insignia) about the Coaching for Activation tool that is built into Flourish. We currently have limited users of this so are looking into why that is and encourage colleagues to provide feedback. This library of resources can help people find appropriate resources and set suitable goals based upon the person’s current PAM level. It is well worth experimenting with as Jane Hall (ULHT) informed us previously. Jane is the Service Lead for Late Effects in the cancer pathway and talks highly of the system and how it supports her to remember the range of resources that are out there. You can find out more about Jane’s work here.
If you are looking for a refresher on the PAM approach and the Flourish system, a recording of a recent onboarding session is available using the button in the top of the blue box on this page. You can also visit the Tailoring Tools section of the site.
