The online Care Plans have replaced paper based systems and offer a number of benefits:
Four different Care Plans are now available on the Care Portal including:
Further Care Plans will be added as the system develops.
Annette Harding, Health and Wellbeing Coach, talks about the benefits of using the Care Portal for What Matters to Me Plan
Since June 2021, around 330 Care Plans are now live and have been viewed and updated 885 times by health and social care professionals.
Staff feedback and involvement has bene key to shaping the introduction of the new online Care Plans. Anecdotal feedback shows that staff value having one document to review with colleagues and that it has supported better working with Adult Social Care colleagues at Lincolnshire County Council.
To help colleagues feel confident using the new online Care Plan portal, a range of materials are available including e-learning.
The e-learning training modules are available within the Care Portal system – please check for details under the Help menu.
Two training modules are available:
You can find the e-learning on the Care Portal using this link:
Feedback from staff using the Care Portal has been compiled into a series of FAQs listed below:
The Care Portal training guide includes information about how to: